Booking questions

Yes. You can book a hotel on its own. Send us the hotel or destination, dates, number of rooms, and the adults and children traveling. If you have not chosen a hotel, we can help compare options.

Start with your destination or hotel, dates, group size and room needs. A budget range and preferences are helpful, but you can enquire before choosing a destination. The written quote will specify prices, taxes, inclusions and how long the quote is valid.

Before detailed itinerary planning begins, ask your adviser whether a fee applies, how much it is and which services it covers. Fees and services may differ between bookings.

Contact us once you have an approximate date range. For peak holidays, scarce room categories, private chalets and event hospitality, it helps to check early. We also welcome short-notice enquiries; options depend on availability.

Before confirming, check who you are paying, the payment method and currency, deposit and balance deadlines, and the change, cancellation and refund terms. Hotels, voyages and tickets may have different conditions. Refer to the quote and booking documents you accept.

Within the agreed service, we check reservations, pass on preferences, coordinate transfers and help with changes during travel. Before departure, confirm your regular and emergency contacts and the hours they can be reached.